Covid 19 – Working Safely

Working safely for you, our clients, and our teams during Covid-19

December 2021

As cases of the Omicron variant continue to rise and in reaction to the latest Government statement we need to continue to adhere to the guidance we are all being given, helping us to remain safe and reduce the spread of Covid-19. This also applies to how we work and how our offices will operate during this time.

We have reviewed our ‘safer working together’ processes and are working to create a safe environment for you, our clients, and the teams in the offices.

We are asking all our clients (unless exempt) to wear face coverings when entering the offices. This includes for appointments & meetings, dropping documents off at reception and facilitating ID production. We have also asked our team members to wear them for face to face meetings.

Our offices are open and we will be able to facilitate face to face appointments, however we are restricting these to 15 minutes per appointment at all of our offices.

Our office opening hours are:

Monday to Friday, 9 am to 5 pm

We also continue to follow the government’s guidance on safer working together.

Staying Covid-19 secure – steps to safer working

  • We have carried out a COVID -19 risk assessment a copy of which you can read here 
  • We have cleaning, hand washing and hygiene procedures in line with guidance, these will apply to all staff, clients and other visitors
  • We are taking reasonable steps to help people to work from home
  • We have taken all reasonable steps to maintain a 1m distance in the work place

We are also working closely with our staff and have prepared our offices to ensure a safe working environment and practices.

Our staff

  • We will work with each employee to manage any particular ongoing concerns and circumstances
  • We will work with employees who are high or moderate risk to enable them to manage their physical and mental well-being and work commitments.

Our offices

  • Clients will be able to come into the offices for appointments, to drop off documentation and present ID for their matters
  • We will continue to offer virtual appointments via telephone, email or video call where we can, for those clients who prefer not to do face to face meetings
  • Clear screens have been installed in reception areas and 1m markings in meeting rooms.

Measures and the government guidelines are changing all the time so this information and our risk assessment will be updated regularly, so please check back here for the latest status.